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What is Roadside Assistance?

Ryan Brennan • Mar 16, 2023

What is Roadside Assistance Coverage?

We all have busy schedules – things to do, places to be, people to see. And those busy schedules usually don’t account for the many little ‘hiccups’ and mishaps we encounter on a daily basis – such as your car breaking down, running out of gas, getting locked out of your car, suffering a flat tire, and much more.


These ‘hiccups’ in our day are frustrating, annoying, irritating, and have a way of ruining our plans – ultimately creating a domino effect that follows us throughout the rest of our day. Before you know it, you’re late for work, late for your dinner date, and you might even have to cancel your plans as a result.


While you can take preventive measures to reduce your risk of being stranded in the middle of the road, these incidents are bound to happen every once in a while and should be expected by anyone with a car. And when that day comes, a quality roadside assistance program can help you get back on the road.


What’s Included With Roadside Assistance?


Most of us have heard the term ‘roadside assistance,’ but what is roadside assistance and what does roadside assistance cover? As the name suggests, roadside assistance provides assistance to drivers who are stuck on the side of the road (or anywhere, really) for whatever reason. When you need help, they’ve got you covered.



Roadside assistance is an umbrella term that includes a variety of services designed to help drivers out of a sticky situation. Some of the most common services included in a roadside assistance program include towing, transportation, lockout services, jump starting, tire changes, gas delivery, and winching services.


Let’s take a closer look at some of the major roadside assistance benefits:


Towing


If your car breaks down and you need to take it to a mechanic or repair shop (or even your home), your roadside assistance provider will help you find a towing company to tow it to your destination.


Transportation Assistance


Some roadside assistance programs offer transportation assistance if the driver or passengers need help getting to their location. This comes in handy when an Uber or Lyft isn’t available in that location.


Lockout Service


Millions of people are locked out of their car every single year, but your roadside assistance provider will help connect you with a locksmith or lockout service to help you get your cars and be on your way!


Battery Jump Start


There’s nothing more frustrating than turning the ignition and getting nothing in response. If you need to jump start your battery and there’s no one around to help you, roadside assistance will send someone your way!


Flat Tire Service


Recent studies suggest that more than 220 million vehicles experience a flat tire every year. Since most people don’t know how to change a flat tire and don’t have time to learn on the fly, roadside assistance can help you change your tire in a jiffy.


Fuel Delivery


Have you ever run out of gas before making it to the nearest gas station? Instead of walking to the gas station and walking back to your vehicle, roadside assistance will send someone your way and deliver enough gas to get you where you need to go.


Winching Service


A winching service comes in handy when your vehicle gets stuck in a ditch, mud, or snow. They’ll hook your car up to their vehicle and pull you out, that way you can go about your day in peace!

How to Find the Best Roadside Assistance Plan


Like any other service that exists today, no two roadside assistance plans are created equal. Every provider is different and carries a unique set of services, standards, benefits, and drawbacks. Before you get roadside assistance, it’s important that you find the right service provider to meet your needs.


Here are some questions you should ask yourself to ensure you’re matched with a quality roadside assistance provider:


  • How much does roadside assistance cost?
  • Does the company have quality and positive reviews?
  • How quick do representatives respond and how quick can they get to you?
  • Does the plan only cover one car or will it cover multiple cars under your name?
  • Does the plan only cover one driver or does it include spouses and children?
  • Is there a limit to how far they will tow a vehicle or drive out to meet you?
  • Is there a limit to how often you can use the service?
  • Can I cancel the plan at any time or is there a contract involved?
  • Will you be covered if you’re in someone else’s car?
  • Do they offer a full-slate of services?


Your roadside assistance experience is largely dependent on the company you’re working with. If they’re not reliable or take too long to fix your issue, it defeats the purpose of having coverage and only makes your day worse. Save yourself the heartache and do your research before signing up for any type of plan.

Where Can You Purchase Roadside Assistance?


Drivers have a wide range of options to consider when looking for roadside assistance coverage, but some of the most common places to look include auto insurance companies, auto clubs, credit card companies, car manufacturers, and towing companies – most of which offer nationwide coverage.


Here’s a closer look at some of the most prominent companies that you can get roadside assistance services from:


  • Car Insurance Companies - Allstate, Geico, Progressive, State Farm, and Safeco.
  • Auto Clubs - AAA, Better World, National General.
  • Credit Card Companies - Bank of America, Capital One, Chase, Citi, WellsFargo.
  • Car Manufacturers - Ford, GM, Honda, Hyundai, Kia, Nissan, Tesla, Toyota.
  • Towing Companies - a majority of local towing companies provide some level of roadside assistance coverage.


Are you a Las Vegas resident that’s always getting locked out of their car, needing a jump start, suffering a flat tire, or running out of gas? At All In Towing, we understand how frustrating this can be for a driver who has a busy schedule to attend to. If you need an emergency roadside service, contact us right away for immediate assistance!



You can contact us by calling (702) 450-1222, emailing admin@allintowinglv.com, or filling out our online form. We can’t wait to help you out of your sticky situation!

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